Supervisor Not Found Error

Angelena T.

Has anyone had an issue with their supervisors not showing up on Ripley after the updates? Two of mine say “no account found/email not found”

Post a Reply


  1. Makiya G. 3 months ago

    Yes, my bcba brought this to my attention today and nether of us can figure out how to fix it. I have my supervisors added to my account but it still says “no account found/email not found”. Please let me know if you figured out how to fix this.

  2. Tamara Y. 3 months ago

    Yes, this is happening to me too currently. I’m the supervisor, and my supervisee sent the invite per the instructions and says I’m added, but I do not see them on my dashboard on my end.

  3. Cortney K. 4 months ago

    Yes, this is happening to my supervisee (I am the supervisor)