Trainee Added Me to Account But No Showing Up

Rachel V.

Hello,

I have a RBT who just started BCBA fieldwork hours, and he said he added me to his Ripley account. I did not get an email notification and he is not showing up on my dashboard.

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  1. Elizabeth T. 2 weeks ago

    Have them go to their supervisors list and make sure they gave you ACCESS. This is a really common issue I have with my supervisees when adding supervisors, when going to the list of supervisors on the right side there will be a button that says give access I believe that they can press and then it should give you access. There is also a TA in the User Guide section.

  2. Tonya H. 2 weeks ago

    I cannot help, but I am having the same issue.

  3. Christy P. 3 weeks ago

    Experiencing this same issue! My page just says I don’t have access to an account. I tried contacting customer service about it but no reply yet.