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Frequently Asked Questions

Whether you're just getting started or need help with specific features, this page covers the most common questions from trainees and supervisors using Ripley.

You can add entries line by line as far back as you would like. For most users, using the bulk entry makes more sense, as they might have a more detailed account of the hours in a different tracker. If that isn’t the case for you and you would like to make more detailed entries, just use the calendar feature on the Dashboard and choose the appropriate date. Please note that you can’t combine bulk entries with individual entries - you have to choose one strategy.

For Supervisees:
First, confirm that your supervisor has an active Ripley account. Navigate to the Account Access section under My Profile to send a connection request. Make sure to use the correct email address associated with your supervisor's account. Once you submit the request, if the email you provided matches an existing account, the connection will be established automatically.

For Supervisors:
Only supervisees can initiate the connection request for safety and privacy protection. Ensure your supervisee has an active Ripley account and that they use the correct email address associated with your account when submitting the request. Once they send the request, if the email matches an existing account, the connection will be established automatically.

Concentrated hours are multiplied by 1.333, per the BACB. If you complete 1,500 concentrated hours, that will be the equivalent of 2,000 non-concentrated hours (1,500 x 1.333 equals 2,000). Ripley tracks this by multiplying concentrated hours by 1.333 before adding them to the ‘Total Hours Completed’ graph, thus it will be weighted differently than non-concentrated hours and will allow you to track both concentrated and non-concentrated hours over the course of your fieldwork and keep track of how much you have completed - and more importantly - how many hours you still need to complete. Additionally, on the monthly dashboard page, all concentrated months will show the need of additional contacts/observations to fulfill the concentrated month's requirements.

When creating a new month on the dashboard, there is a field that allows you to select the specific fieldwork type (non-concentrated vs concentrated). By default, your previous fieldwork type will automatically be pre-selected. If you need to edit an existing month from non-concentrated to concentrated hours, go to the month overview, scroll down to the bottom, and click ‘Edit Month Details’. You will then be able to toggle between concentrated and non-concentrated fieldwork - as many times as you’d like.

When Ripley was designed, the software engineers and planners decided that Ripley would not contain any of the 18 identifiers that trigger HIPAA compliance.

In other words, by not having electronic protected health information, or ePHI as it is called it would make the tracker much more simple.

If you review the 18 client patient identifiers below, Ripely Fieldwork Tracker does not for any of those. All these identifiers below are with respect to the Patient being treated.

Patient Name
Address (all geographic subdivisions smaller than state, including street address, city county, and zip code)
Dates (except years) related to an individual (such as birthdate, admission date, discharge date, date of death, and exact age if over 89)
Telephone numbers
Fax number
Email address
Social Security Number
Medical record number
Health plan beneficiary number
Account number
Certificate or license number
Vehicle identifiers and serial numbers, including license plate numbers
Device identifiers and serial numbers
Web URL
Internet Protocol (IP) Address
Finger or voice print
Photographic images
Any other characteristic that could uniquely identify the individual

It is important that users do not add HIPAA-protected ePHI information to the tracker. This approach would apply to all devices, texts, emails, conversations, in which it would be important not to supply this information as a note would not require personal health information.

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